Cartloop SMS Marketing
RATING:
4.9
Free Plan – includes 250 credits Sales Package – Starts from $100 – includes 6,000 credits Full Conversational – Starts from $500 – includes 55,000 credits
Starting price: 
$50.00 per month
Free trial: 
Available
Free version: 
Not Available
5
4
3
2
1
Ease-of-use
5
Customer Support
5
Value for money
5
Functionality
5
4.92/5 out of 25 Reviews
1 – 5 of 25 Reviews
Verified reviewer
Retail, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
I have been very happy with my experience so far, I have always been replied to very fast and the service has been amazing. The dashboard is easy to use and very powerful in terms of results.
The customer support is fast and amazing. Very knowledgable and the trial is a great way to see how powerful the system really is.
Nothing so far, everything has been fine.
Entertainment, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
I’m solving cat abandonment issues which is a huge issue for many online stores. Cartloop has came up with many ideas to help me succeed in that area.
The cart abandonment feature is a huge help.
I’m not too into the per order fees. But I understand the business model.
Reasons for switching to Cartloop SMS Marketing
LiveRecover didn’t show any interest on helping me like Cartloop has. It’s all about building relationships in business.
2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
I’ve only very recently installed Cartloop and I’m pretty surprised at how responsive and helpful the customer care team are. The level of professionalism is outstanding. I’m not fully familiar with the interface yet but I’m impressed with how beginner friendly it is. My hope is to use the software for sms campaigns and cart recovery and it does appear to be a slick system. I will update my review in a few months time when I have more concrete findings.
So far I’m pretty impressed with the large number of features but I’m a little cautious on the pricing model. Time will tell if its good value based on conversions.
Arts and Crafts, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
I am simply amazed by this app and by the team that’s working there. When I reached out to them, the team instantly responded back, onboarded me, created a strategy based on my needs. They promised to help me with anything that has to do with SMS and that was true. Whenever I was sending a campaign, they helped me draft the text and recommended me days and hours for better conversion. The results are also fantastic. I’ve been using automated flows for SMS and the results were decent, but conversational flows are way better! The results almost doubled. Highly recommend the app!
I really don’t dislike anything about Cartloop. All the feedback I offer is often implemented which I love!
Reasons for switching to Cartloop SMS Marketing
I wanted to have conversational flows to engage with my shoppers and see what's going well. I captured a lot of feedback and now I'm focused on building a community
1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
I like how the whole onboarding went: the team answered to my message in literally 3 minutes, we jumped on a call and they helped me set everything up. They invited me on Slack and their whole team is there. The way they communicate is fantastic and it shows they care about the customers. The results are also great. I’m using cart recovery and popup and my conversion rate was always beyond 40%. Simply impressed with how Cartloop managed everything
There is literally nothing I disliked. They are great
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