The convenience of making purchases online and having them shipped straight to their doorstep has been a gamechanger for most consumers. But with millions of packages delivered each year, con artists and thieves have developed many ways to steal from shoppers. Fortunately, there are also many ways to protect yourself from their shady tactics. Better Business Bureau provides the following tips to keep your information safe.
“Fake delivery texts and package theft are especially common during the holiday season when package shipments increase,” Mechele Agbayani Mills, President and CEO of BBB Central East Texas said. “However, they can occur at any time of the year.”
How it works.
These deceptive messages often claim to be from well-known shipping services like UPS, FedEx, or USPS. The message may claim your package is on hold due to incomplete address information, or incomplete payment information followed by “Please confirm your information in the link below,” at which point they proceed to collect your personal information and/or financial information.
Tips to avoid falling for a fake delivery text
For more information, see BBB’s holiday HQ for more holiday-related tips and information. Visit BBB.org/AvoidScams to learn more. If you’ve been the victim of a delivery scam, please report it at BBB.org/ScamTracker. Your report can help others avoid falling victim to similar scams. Stay alert to shipping fraud by visiting FedEx’s website, U.S Postal Service and UPS’s online resource center.
BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, 11,000 charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Visit bbb.org for more information. BBB Serving Central East Texas was founded in 1985 and serves 19 counties.
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