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Your iPhone is probably a phone in name only – odds are good that you spend a lot more time texting than talking.
But if your Messages app is not working or you are having trouble getting text messages, don’t panic.
There are several possible problems, and you can troubleshoot your iPhone’s messaging problem easily.
Check to see if you can receive messages after each of these steps. If not, move on to the next section.
1. Start the Settings app.
2. Tap “Messages,” then tap “Send & Receive.”
3. In the “You can receive iMessages” section, your phone number should have a check mark beside it. If it’s not checked, do that now and check to see if you can receive messages.
If your phone number isn’t displayed there at all, you need to link your phone number to your Apple ID.
1. At the top of the screen, tap “Use your Apple ID for iMessage.”
2. Sign into your Apple ID account using your email and password.
3. Your phone number should now be listed in the “You can receive iMessages to and reply from” section. Make sure it’s checked and test again to make sure you can receive messages.
If this doesn’t resolve the problem, it’s probably a more complicated issue, and likely related to your cellular service. You should contact customer support at your cellular service provider to get additional assistance troubleshooting your issue.
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