CONCORD — New Hampshire officials are warning residents about a new scam targeting E-ZPass users, which, like another recent scam, involves fraudulent text messages.
The new scam includes a false claim that unpaid tolls will be reported to the Department of Motor Vehicles (DMV), adding pressure on individuals to pay quickly.
The phony text messages appear to be from “E-ZPass” stating the recipient’s vehicle has an “unpaid toll bill.” The message includes a link to make a payment and warns that if the invoice isn’t paid within 12 hours, late fees will be added, and the toll will be reported to the DMV, potentially affecting vehicle registration.
“This scam is a reminder for New Hampshire residents to be suspicious when receiving unsolicited text messages seeking payment of any kind,” said state Attorney General John Formella in a prepared statement. “If you receive an unsolicited text message seeking payment, assume that it is a scam, do not respond, and do not click any links contained within the message.”
Formella issued the warning in coordination with state Transportation Commissioner William J. Cass, and Division of Motor Vehicles Director John Marasco.
They said E-ZPass will never send text messages seeking payments or late fees and urged recipients not to click the link in the phony text messages. Drivers can see correct information by logging into their accounts at ezpassnh.com.
If drivers are in default on their accounts, they will be noticed of a hold on their license plate registration by mail.
Anyone who has questions can call the DMV’s customer service line at (603) 227-4000.
Targets of the scam can report it to the FBI’s Internet Crime Complaint Center or the New Hampshire attorney general’s Consumer Protection Hotline at 1-888-468-4454.
For information, visit the attorney general’s Consumer Protection Bureau website.

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