Fagen Wasanni Technologies
All about XXI Century Technologies
Fagen Wasanni Technologies
Infobip is a global full-stack communications platform that offers a wide range of services. Established in 2006, it has grown remarkably and generated a revenue of €1.6 billion in 2022. With over 3600 employees and 70+ offices worldwide, Infobip is directly connected to 800+ mobile network operators.
Infobip’s portfolio includes traditional and modern communication channels such as SMS, MMS, email, WhatsApp, voice, video, mobile app messaging, RCS, live chat, Messenger, Instagram, Viber, Google’s Business Messages, and Apple Messages for Business. Their mission is to create breakthrough innovations that enable effective communication between businesses and consumers at the right time and through the right channel.
One of their notable offerings is Moments, an omnichannel customer engagement solution that allows brands to onboard, engage, and retain customers through personalized offers and campaigns. Infobip also offers Answers, a chatbot-building platform that enables businesses to build chatbots for assistance, customer support, and lead generation.
Infobip has expanded beyond A2P communication to offer a unified solution called Conversations, which enhances the customer experience through omnichannel interactions and P2P communication. They also provide mobile identity verification, omnichannel OTPs, traffic monitoring and blocking, and customer data platform solutions.
Infobip’s vision is to deliver seamless customer experiences through flexible, scalable, and secure solutions. They have a global presence in over 190 countries, with primary markets including India, the United States, APAC, Europe, and LATAM. They are revolutionizing the market with CPaaS X, a next-gen CPaaS that addresses the pain points of the platform while onboarding and managing clients in larger numbers. Infobip Signal is an automated security solution that blocks artificial inflation of traffic.
Infobip has served 10,000 clients globally, including big names like Uber, Unilever, UNICEF, Bolt, Costco, and Vodafone. They have strategic partnerships with companies like Google, Adobe, Meta, and Microsoft.
Emerging technologies such as AI, blockchain, AR, and VR are impacting businesses across sectors. Automated responses on chatbots and Conversational Commerce are simplifying customer interactions. Infobip is at the forefront of leveraging these technologies to provide innovative solutions that revolutionize the communications market.

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