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Amazon brings AI-powered Alexa shopping assistant to text messages – BusinessLine

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FILE PHOTO: Amazon’s AI-powered Alexa for Shopping assistant is being rolled out to select US customers through a new text messaging feature. | Photo Credit: Brendan McDermid
Amazon on Friday said US customers would ​be able to use ‌Alexa for Shopping, its AI-powered ​shopping assistant, to ⁠search for products and make purchases through text messages.
Here are ‌some details:
* Amazon said the new text ‌feature lets users ‌research ⁠and compare products, track ⁠deals and price drops, and have Alexa for Shopping complete purchases ​on their ‌behalf
* The feature is rolling out to a small group of invited US ‌customers ahead of a ​broader launch in the coming weeks, Amazon said
* ⁠The launch follows Amazon's recent move to block ‌Meta's AI shopping agent, Muse, from accessing its marketplace, saying the tool appeared to access its online store without authorization and ‌store customer credentials
* Amazon also ​won a court order blocking Perplexity's shopping agent, ⁠Comet, in March, though a ⁠US appeals court overturned the ban in ‌August. The case remains ongoing
Published on November 7, 2026
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