Published on 23 April 2026
Rockhampton Regional Libraries members will now get important updates straight to their phones thanks to a new SMS notification system.
The new system will text library members when items are ready to collect, holds are expiring, or loans are due or overdue.
Deputy Mayor and Communities, Culture and Heritage Councillor Drew Wickerson said the new feature was a simple but important way to help members stay on top of their library loans.
“Libraries are all about connecting people with information, and this new SMS system is another way we’re making that connection quicker and easier,” Cr Wickerson said.
“Members will now receive a text message when items they’ve requested are ready to collect, giving them a timely reminder so they don’t miss out before their hold expires.
“People will also receive reminders when their items are due soon, and if they have something overdue, helping them renew or return their loans before they run out of time.
“Whether it’s books, magazines, jigsaws, audiobooks or DVDs, this system keeps members informed about the items they’ve borrowed.”
Cr Wickerson said the new system was an exciting step forward for Rockhampton Regional Libraries and an example of how services continue to evolve to meet community needs.
“This is an immediate and convenient way for us to share important updates directly with our members,” Cr Wickerson said.
“It’s another step forward in making our library service as accessible and user-friendly as possible.
“Our libraries already offer an incredible range of resources, programs and spaces for the community to enjoy, and this new feature helps ensure members can make the most of everything available.
“If you’re not already a member, now is the perfect time to join for free and discover what Rockhampton Regional Libraries have to offer.”
For more information about Rockhampton Regional Libraries or to become a library member, contact our team at 4936 8043, visit your local library, or visit our website to complete a Library Membership Application Form.
SMS messages will be sent from 0468 038 800, which is a no‑reply number. Customers who wish to opt out can speak with library staff or log in to their library account to update their preferences.
Rockhampton Regional Council acknowledges Australia’s Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live, learn and work. We pay our respect to their Elders, both past and present, and to our shared future.
 
Customer Service Centres:
Rockhampton – 232 Bolsover Street
Gracemere – 1 Ranger Street
Mount Morgan – 32 Hall Street
ABN: 59923523766
Phone: 07 4932 9000 or 1300 22 55 77
Email: [email protected]
Fax: 07 4936 8862 or 1300 22 55 79
 
 

source