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This week voters across California received a suspicious text message saying they’d failed to turn in their ballots for Tuesday’s statewide special election on redistricting.
The message may appear official. It includes the voter’s name and address and a link to an official website providing information on early voting and vote-by-mail ballot drop-off locations.
But it’s not from the state, and officials urge caution.
The office of the California secretary of state has received numerous reports from voters of “inaccurate text messages from Ballot Now,” according to a news release.
“This has caused voters to believe their returned ballots have not been received or processed by county elections officials,” Shirley Weber, secretary of state, stated in the release. “Let me be clear: Ballot Now is not in any way affiliated with the California Office of the Secretary of State.”
Weber’s office told The Times it doesn’t know the intent behind the Ballot Now text messages, and “we are trying to get to the bottom of it.”
Ballot Now did not respond to The Times’ request for comment.
Voters can find accurate information on elections and voting at the state secretary’s website or at their county election office. The secretary of state’s website includes the complete list of county election offices.
Questions that the secretary of state’s website can assist with include:
How do I check my voter status? By entering some personal information, you can see if you are registered to vote, where you’re registered, and check that your political party and language preference are correct at the website’s voter status page.
How do I track my ballot? You can sign up to track your ballot through the state’s online site Ballottrax.
Where can I return my ballot? Los Angeles County residents can look for official vote-by-mail ballot drop-box locations or voter centers on the Los Angeles County registrar-recorder/county clerk’s website.
If you believe you’re the victim of election fraud or have witnessed a violation of the California Elections Code, you can submit a complaint form or call the secretary of state’s office.
Fill out an online form, download a PDF version of the form and mail it, or call the office — English speakers can call (916) 657-2166 or (800) 345-8683; Spanish speakers can call (800) 232-8682.
The physical form can be mailed to the California Secretary of State Elections Division at 1500 11th St., 5th Floor, Sacramento, CA 95814 or faxed to (916) 653-3214.
Los Angeles County residents are encouraged to call the Los Angeles County registrar-recorder/county clerk’s call center with any questions or concerns they have, said Mike Sanchez, spokesperson for the office.
The registrar of voters can be reached at (800) 815-2666, and the number for voter center information is (800) 815-2666; choose option No. 1.
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Karen Garcia is a breaking news reporter at the Los Angeles Times. She was previously a reporter on the Utility Journalism Team, which focused on service journalism. Her previous stints include reporting for the San Luis Obispo New Times and KCBX Central Coast Public Radio.
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