Unable to send images to an Android user in your iPhone’s Messages app? Follow this troubleshooting guide.
Most iPhone users communicate with each other through iMessage. However, when you try to send a picture to an Android user from your iPhone, you might see a Not Delivered alert in the conversation.
If you're facing this issue while sending an image to an Android user in the Messages app, there are a few solutions that you can try to fix it.
If you're trying to send a picture using your iPhone to an Android user, but they aren't receiving it, the first thing you should do is make sure you're sending the message to the correct number.
Often, many people tend to ignore small mistakes like this, and mistyping a digit or two of a phone number could be the reason your message isn't getting delivered.
Confirm the recipient's phone number to ensure you have the correct contact details. If the contact number is correct, the recipient might have blocked your phone number.
Another basic solution would be checking whether Wi-Fi or cellular data is enabled. For those unaware, sending an MMS picture message requires the internet. So, you need to have an active Wi-Fi or cellular data connection.
If you haven't enabled Wi-Fi or cellular data, no matter how many times you try to resend the image by pressing the Try Again button, it won't work. You can check your internet connectivity by running a speed test on a web browser.
You can enable both Wi-Fi and cellular data from the Control Center, which you can access by swiping down from the top-right corner of the screen on iPhones with Face ID or swiping up from the bottom on iPhones with a Home button.
A simpler solution would be to force quit and restart the Messages app if it has been operating in the background. Restarting the app is the golden solution for every software problem.
Swipe up and hold to reveal the background app on your iPhone's Home Screen. Look for the Messages app and swipe up to force close the app. This solution will refresh the app and relaunch it.
Go back to the Messages app and see if it resolved the issue. If you're still unable to send the message, don't worry. There are plenty of other troubleshooting steps you can try to fix the problem.
In case you didn't know, your carrier service also releases updates to improve the connectivity on your iPhone. You might be facing this issue because you haven't updated to the latest carrier settings.
If you don't know how to update to the latest carrier settings, follow these steps:
After this, go back to the Messages app and check if you can send the message. Updating your carrier settings is one of the best fixes when you're unable to receive texts from Android users. On the other hand, if you don't get any update pop-up, that means you're using the latest carrier settings.
Software updates are essential for your iPhone, as it brings new features and bug fixes to enhance your experience. Apple religiously releases new patches for iPhone to introduce new features, improve performance, and keep things in check.
If you haven't updated your iPhone's software in a while, it might be why you're unable to send a picture message, as the software version is outdated and buggy. You can easily fix this by updating to the latest iOS version available. Follow these steps:
Once your iPhone is running on the latest iOS version available, open the Messages app and try resending the image again.
You also can get this error if you haven't enabled the MMS Messaging option for the Messages app on your iPhone. So, turn it on to share images in Messages on your iPhone by following these steps:
If you don't see the MMS Messaging option in the Settings menu, it might be because your carrier doesn't support it. However, if you've enabled the option, return to the Messages app and try resending the image.
Also, ask the recipient to check if their carrier supports MMS messaging on their Android device. It's yet another basic mistake many tend to ignore.
Using the Messages app, you can easily send a text, photo, or video to another iPhone user via iMessage. However, if you want to send anything to an Android user, you need to enable the Send as SMS option on your iPhone by following these steps:
After this, go back to the conversation and try sending the image again. Enabling the Send as SMS option is one of the best fixes when your iPhone won't send text messages.
Restarting your iPhone is the most effective and quickest way to fix pretty much any software issue you might be facing on your iPhone. Therefore, a simple reboot will solve this problem as well.
After turning your iPhone back on, check if you're able to send the image in Messages. It's also one of the best fixes when iMessage doesn't deliver your texts.
All the potential solutions we discussed here should help you send images from your iPhone to an Android user using the Messages app. If you still cannot send it for some reason, you should contact Apple support for further help. Also, don't hesitate to reach out to your carrier and check if you're on a plan that supports MMS.
Ronil is a Computer Engineer by education and a Consumer Technology Writer by choice. He has been writing about consumer electronics for around three years. Over the course of his professional career, Ronil’s work has appeared on reputable outlets such as 91Mobiles, FossBytes, and Greenbot.Â