TEXAS, USA — The Texas Department of Transportation (TxDOT) is warning drivers not to fall victim for scam texts claiming people have unpaid or past due toll bills.
Several TxTag customers have reported that they received text messages claiming to have a toll balance that must be paid. TxDOT says these phishing/smishing scams have been reoccurring since April 2024, but have spiked more recently.
TxDOT added that they are working to take down fraudulent websites to try and prevent customers from becoming victims. Below are sample photos of what the texts could look like if you get one.
TxTag says that while they communicate with customers via email, text and outbound phone calls, it will never send text messages regarding final payment reminders or past-due balances. And any messages sent from TxTag wiil be sent from 22498.
To avoid a text scam like this, the Federal Trade Commission recommends the following:
TxDOT asks customers to contact TxTag Customer Service directly at TxTag.org or by calling 1-888-468-9824 if they are to receive suspicious texts regarding toll payments.
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