Updated · Jan 20, 2025
Barry Elad is a tech enthusiast passionate about exploring various technology topics. He collects key…… | See full bio
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Rohan Jambhale is a senior editor at Coolest Gadgets. He focuses on digital marketing, SEO,…… | See full bio
TABLE OF CONTENTS
SMS Marketing Statistics: SMS marketing is one of the most effective tools for businesses to connect with their customers. With nearly everyone owning a mobile phone, text messages offer a direct and personal way to share information. Statistics show that SMS messages have an incredibly high open rate, often exceeding 90%. Unlike emails that can go unread or calls that may be ignored, texts are usually seen within minutes.
Businesses are using SMS marketing to promote products, share offers, and provide updates quickly. It’s a cost-effective method that works for companies of all sizes. As mobile phone usage continues to grow, SMS marketing is becoming an essential part of any marketing strategy. Understanding its impact can help businesses improve customer engagement.
73%
Shipment tracking or order notifications
58%
Customer service and support
30%
New product or service offerings
15%
Other
6% (Reference: simpletexting.com)
(Reference: simpletexting.com) (Reference: adamconnell.com) (Reference: simpletexting.com) (Reference: adamconnell.me) (Reference: adamconnell.com)
SMS marketing is a powerful way for businesses to connect with customers directly. It’s fast, affordable, and ensures messages are seen quickly. Businesses can share offers, updates, and reminders, keeping customers engaged and informed. SMS has a high open rate, making it an effective tool for communication.
To succeed, keep messages clear, concise, and respectful of customer preferences. With the right strategy, SMS marketing can build strong relationships, boost sales, and improve customer loyalty, all with minimal effort.
Yes, SMS marketing is legal if you get permission and follow privacy laws and regulations.
Yes, it works well as it is simple, clear, and understandable, just like human writing.
It works by taking input, processing it, and giving the most useful, relevant output.
SMS marketing can be affordable, depending on the service you choose and your campaign size.
Yes, customers can choose to opt-out if they don’t want to participate or receive something.
Shortcodes are small codes used to add features quickly. Keywords are important words for searching.
Barry Elad is a tech enthusiast passionate about exploring various technology topics. He collects key statistics and facts to make tech easier to understand. Barry focuses on software and its benefits for everyday life. In his free time, he enjoys creating healthy recipes, practicing yoga, meditating, and walking in nature with his child. Barry’s mission is to simplify complex tech information for everyone.
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