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Security "Self-Service (SMS) Terms and Conditions | Security … – Chase News & Stories

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Chase may send you text messages about your Chase products and/or services. Short codes are abbreviated phone numbers which are 5 or 6 digits in length. These text message programs are intended to provide you with information about certain Chase services. Specific contact reasons and associated short codes are noted below. These listings are not inclusive of all Chase short codes. If you think a text message is suspicious, do not respond. Call us using the number on the back of your card or account statement.
Chase may contact you through an interactive text message if we have reason to believe someone may be attempting to gain access to your banking or credit card account(s). Up to ten (10) messages may be sent per incident. Message and data rates may apply.
You can end these messages by texting the word “STOP” to any of the Fraud and Account Security messages you receive or to any of the Fraud & Account Security short codes; 28107, 36640 or 72166. You don’t need to send STOP to each short code.
For help with these messages, text the word “HELP” to any of the Fraud and Account Security messages you receive.
This is a one-time contact containing a specific link to chase.com that’ll help you complete a request you inquired about over the automated phone system. Message and data rates may apply. You’ll receive one (1) message per request. Text "Help" to 21541 for help.
There’s no service to cancel as this was a one-time contact. We won’t send you another message unless you make another request through our automated phone system.
You’ll need to opt-in to specific programs in which you have an interest. Your opt-in consent will only be used for the specific program for which you requested texting and won’t be shared or interpreted to cover other Chase text messaging programs. When you opt-in to the service, we’ll send you a one-time message containing a link to the Chase Home Lending application. Message and data rates may apply. You’ll receive one (1) message per request. Text "HELP” for help.
You can cancel this service at any time. Text "STOP" to 227777. After you send the message "STOP" to us, you’ll no longer receive messages related to your application.
You’ll need to opt-in to specific programs in which you have an interest. Your opt-in consent will only be used for the specific program for which you requested texting and won’t be shared or interpreted to cover other Chase text messaging programs. When you opt-in to the service, we’ll send you a message to confirm your signup. Message frequency varies. Message and data rates may apply. Text "HELP” for help.
You can cancel this service at any time. Text "STOP" to 207207. After you send the message "STOP" to us, you’ll no longer receive messages related to your application.
If you want to join either Home Lending program again, just sign up as you did the first time, and we’ll start sending messages to you again.
You’ll need to opt-in to specific programs in which you have an interest. Your opt-in consent will only be used for the specific program for which you requested texting and won’t be shared or interpreted to cover other Chase text messaging programs. When you opt-in to the service, we’ll send you messages regarding your request. Message frequency varies. Message and data rates may apply. Text "HELP” for help.
You can cancel this service at any time. Text "STOP“ to either 76577 or 58501 to end that program. After you send the message "STOP" to us, you’ll no longer receive messages related to that program.
If you want to join either Consumer Bank program again, just sign up as you did the first time, and we’ll start sending messages to you again.
Message and data rates may apply to each text message sent to or received from the short codes noted above as provided in your mobile telephone service rate plan, in addition to any applicable roaming charges. Please contact your mobile telephone carrier for pricing plan information. Chase doesn’t impose a separate fee for text messages.
Supported Carriers: AT&T, Cricket Wireless, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, Metro by T-Mobile, Virgin Mobile USA. Carriers aren’t liable for delayed or undelivered messages.
Additional carriers may be added at any time. This service may not be available for all carriers.
Access our privacy policy.
Choose the checking account that works best for you. See our Chase Total Checking® offer for new customers. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and more than 15,000 ATMs and more than 4,700 branches.
It’s never too early to begin saving. Open a savings account or open a Certificate of Deposit (see interest rates) and start saving your money.
Chase credit cards can help you buy the things you need. Many of our cards offer rewards that can be redeemed for cash back or travel-related perks. With so many options, it can be easy to find a card that matches your lifestyle. Plus, with Credit Journey you can get a free credit score!
Apply for a mortgage or refinance your mortgage with Chase. View today’s mortgage rates or calculate what you can afford with our mortgage calculator. Visit our Education Center for homebuying tips and more.
Chase Auto is here to help you get the right car. Apply for auto financing for a new or used car with Chase. Use the payment calculator to estimate monthly payments. Check out the Chase Auto Education Center to get car guidance from a trusted source.
With Chase for Business you’ll receive guidance from a team of business professionals who specialize in helping improve cash flow, providing credit solutions, and managing payroll. Choose from business checking, small business loans, business credit cards, merchant services or visit our business resource center.
Whether you choose to work with a financial advisor and develop a financial strategy or invest online, J.P. Morgan offers investment education, expertise and a range of tools to help you reach your goals. Visit a J.P. Morgan Wealth Management Branch or check out our latest online investing offers, promotions, and coupons.
INVESTMENT AND INSURANCE PRODUCTS ARE:
Get more from a personalized relationship offering no everyday banking fees, priority service from a dedicated team and special perks and benefits. Connect with a Chase Private Client Banker at your nearest Chase branch to learn about eligibility requirements and all available benefits.
INVESTMENT AND INSURANCE PRODUCTS ARE:
Chase serves millions of people with a broad range of products. Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. To learn more, visit the Banking Education Center. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback.
Chase gives you access to unique sports, entertainment and culinary events through Chase Experiences and our exclusive partnerships such as the US Open, Madison Square Garden and Chase Center.
Our suite of security features can help you protect your info, money and give you peace of mind. See how we’re dedicated to helping protect you, your accounts and your loved ones from financial abuse. Also, learn about the common tricks scammers are using to help you stay one step ahead of them.  If you see unauthorized charges or believe your account was compromised contact us right away to report fraud.

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.
"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking℠ account.
Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved. Past performance is not a guarantee of future results.
J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment adviser, member FINRA and SIPC. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

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Chase’s website and/or mobile terms, privacy and security policies don’t apply to the site or app you’re about to visit. Please review its terms, privacy and security policies to see how they apply to you. Chase isn’t responsible for (and doesn’t provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name.

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