Metrash2, the FREE mobile application from the Ministry of Interior (MOI), allows Qatari citizens and residents to access more than 215 services provided by the Ministry straight from their mobile phone anytime.
Here are the frequently asked questions regarding how to use the Metrash2 application, the services and more.
Aside from your smartphone, you need a valid QID and a mobile number registered under your name.
You can connect your phone number to your name/Qatar ID by visiting the nearest Ooredoo or Vodafone branch (depending on which company is your mobile provider). You need to bring your QID.
Metrash2 is available for download both in Google Play (Android) and Apple App Store (iPhone and iPad).
The app requires Android 4.2 and up for Android devices while iOS 9.0 or later for Apple devices.
Arabic, English, French, Spanish, Urdu, and Malayalam.
On the login page of Metrash2 app, click on the bottom right button to change to your preferred language.
Once logged in, you can also click the upper right button, select Settings (on the bottom) and click Application Language. You can then select your preferred new language from the drop-down list.
For Metrash, click here to learn how to register an additional number to receive SMS notifications.
This case occurs when the services are activated on more than two devices or the application is reinstalled multiple times. To reactivate the service click on “continue” and follow the above-mentioned steps “How to activate metrash2”
Metrash2 is activated on a mobile number connected to your QID. In some cases, you might need to change your mobile number. To do that:
Go to Qatar National Bank (company services) and apply for Metrash2 service
In case of an error in paid service, a refund request will be submitted automatically to the bank. Transaction time is based on the bank process.
The Wallet consists of official documents, including Qatar ID card, residence permit, driving license, vehicle registration, and ownership of the fancy vehicle number.
The public can use the e-wallet while approaching MOI departments. Steps to access the wallet:
Source: Metrash2 app; Ministry of Interior
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