To enjoy additional benefits
CONNECT WITH US
October 07, 2023 10:37 pm | Updated 10:37 pm IST – CHENNAI
COMMents
SHARE
READ LATER
Kotak Mahindra Bank on Saturday said a glitch in its SMS messaging template resulted in an incorrect account balance shown in the UPI reversal alert message that was sent to some customers.
Customers in various parts of the State complained about receiving a message of huge amount credited in their account. But the balance was not reflected in the customers’ bank account. “The team is working on rectifying the message and we regret the inconvenience caused,” a spokesperson from Kotak Mahindra Bank said in response to a query from The Hindu. 
Recently, Tamilnad Mercantile Bank said a glitch in its internal systems led to an error in processing a credit to a customer last month. 
COMMents
SHARE
Chennai / banking
BACK TO TOP
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.

source