Businesses invest in customer relationship management (CRM) software to manage leads and clients and nurture long-term success. Pipedrive and monday sales CRM are popular solutions that help companies boost sales and marketing performance, streamline workflow and improve communication. However, they accomplish these tasks in very different ways for different target customers. We’ll evaluate both platforms’ pricing structures and features to help you find the right CRM software for your business.
Pipedrive and monday are two of the best CRM software platforms on the market. Here’s an overview of their prices and services.
Criteria
Pipedrive
monday sales CRM
Starting prices
$14.90 (per user per month, billed annually)
$30 (three seats, billed annually)
Free trial for paid plans
Yes (14 days)
Yes (14 days)
Marketing campaigns
Lead management
Omnichannel communications
Workflow automations
Integrations and APIs
Pipedrive is an ideal choice for companies that rely on sales reps to close deals. We like that it handles complex, multistage and personalized deals superbly. You can customize workflows to move deals through the sales funnel more efficiently using 36 pre-built automations. Pipedrive’s Configure, Price, Quote (CPQ) feature for complex quoting is among the best in the market. The platform is also excellent for generating leads. Pipedrive understands its audience and provides a highly intuitive and functional CRM. Read our detailed Pipedrive CRM review to learn more about its robust features. 
monday sales CRM is an excellent solution for small and midsize businesses (SMBs) looking to improve their overall performance. We like that the all-in-one platform helps companies simplify relationship management, boost sales and marketing, and automate workflows to become more streamlined. The platform uses third-party apps to offer robust sales and marketing features, like customizable lead scoring, integrated campaign creation and real-time analytics. Reps, managers and executives gain a bird’s-eye view of operations via dashboard personalization and data visualizations. Read our in-depth monday sales CRM review to learn more about this intuitive, unified CRM.
monday isn’t just a CRM vendor. Read our review of monday email marketing and our monday HR review to learn more about the company’s other business software.
Here’s how Pipedrive and monday sales CRM compare in pricing and essential CRM features such as marketing, lead management, communications, workflow automations and integrations.
Both monday sales CRM and Pipedrive have built-in marketing platforms that allow you to connect with fresh prospects to turn them into leads.

Businesses can launch various types of email marketing campaigns within Pipedrive. Source: Pipedrive
Both platforms offer similar marketing functionality. However, Pipedrive’s email marketing system is built in, and the platform includes broader marketing features. We also like that you can buy decision-maker data with Pipedrive’s LeadBooster add-on.
You can import cold email data into Pipedrive for email marketing campaigns. However, if you have a high email bounce rate and the company gets spam complaints, it may remove your permissions.
Pipedrive and monday sales CRM provide companies with various tools to help sales teams work with leads and increase conversion rates.

monday’s lead management system lets you track leads throughout the customer life cycle. Source: monday
This category’s winner depends on your organization. Pipedrive wins this category if your business has complex, rep-dependent sales processes. If you have a more standard sales process, however, monday is the better choice.
Pipedrive’s system allows managers to check each rep’s sales pipeline to help forecast incoming monthly revenues.
Pipedrive and monday sales CRM incorporate omnichannel, one-on-one communication very well.

Pipedrive lets you choose how you communicate with prospects, including by phone and email. Source: Pipedrive
Pipedrive edges out monday in this category. It has a built-in email client, and its omnichannel functionality, particularly the voice call transcription, is executed better. However, for most SMBs, monday’s features will be more than enough to stay in touch with clients.
CRM software records all staff and customer communications and analyzes this data to provide insights on how to improve business performance.

monday makes it quick and easy to set up custom workflow automations. Source: monday
Pipedrive takes the win for its comprehensive workflow features. While both platforms offer extensive and customizable automation options, the Sales Assistant’s guidance is better for task management and revenue generation because of its ability to prioritize deals.
You can connect Pipedrive and monday to other business software using third-party integrations and APIs.
Pipedrive wins in the integrations department. While monday offers 150 apps and extends its capabilities through Zapier and Make, the Pipedrive Marketplace boasts a broader range of 400 apps and a partner community for specialized support. Pipedrive’s API also supports both RESTful and GraphQL for added customization, giving businesses more flexibility to tailor their workflows and connect to more apps.
Salesforce has the most integrations of any CRM we reviewed. Check out our Salesforce CRM review for information on what’s available.
Pipedrive and monday sales CRM offer a range of service tiers.
Prices reflect annual billing; you’ll pay up to 32 percent more for monthly billing.
Plan
Price
Features
Essential
$14.90 per user per month (billed annually)
Advanced
$27.90 per user per month (billed annually)
Includes everything in the Essential plan, plus:
Professional
$49.90 per user per month (billed annually)
Includes everything in the Advanced plan, plus:
Power
$64.90 per user per month (billed annually)
Includes everything in the Professional plan, plus:
Enterprise
$99 per user per month (billed annually)
Includes everything in the Power plan, plus:
Pipedrive’s pricing is midtier; there are both cheaper and more expensive alternatives. Pipedrive’s lower-tier plans are less suitable for companies with complex sales processes. Note that you’ll pay more for additional apps and extra functionality. There’s no free subscription, but we like that the company offers a 14-day free trial. 
monday’s pricing is based on “seats,” or users; there’s a three-user minimum across all tiers. The prices below represent three seats billed annually. Monthly billing is an option, but it costs 18 percent more.
Plan
Price
Key Features
Basic
$30 per month
Standard
$42 per month
Includes everything in the Basic plan, plus:
Pro
$72 per month
Includes everything in the Standard plan, plus:
Enterprise
Call for a custom quote
Includes everything in the Pro plan, plus: 
monday previously offered a free plan that allowed two users and limited functionality, but this option was discontinued in 2022. However, monday does offer a 14-day free trial. 
monday’s pricing approach has some issues. You must buy a specific predefined number of seats: three seats, five seats, and then increments of five up to 30. You can then choose 40, 50, 100 or 200 seats. So, a company with 75 seats would have to either buy 25 more seats than needed or have 25 users go without the platform. 
If your business wants a full-featured free plan, check out our review of HubSpot CRM. HubSpot’s free tier has generous features that are ideal for very small businesses.
monday has flexible pricing and a special rate for bulk annual payments. However, Pipedrive offers more granular control over features across its plans. monday’s requirement for predefined seat numbers could mean paying for unused licenses, making the platform less cost-effective for some businesses. However, your business’s size and specific needs will dictate your best option.
Pipedrive and monday sales CRM have different target audiences, so we recommend these platforms for companies with the following specific needs:
Pipedrive’s integrated email client and extensive automation options stand out. Its 36 pre-built workflows can help guide sales reps through the sales cycle. The Smart Contact Data feature, which automatically pulls prospect details from online sources to save time, is particularly valuable. Advanced functionalities, like CPQ, are available through third-party integrations. Pipedrive also excels in multichannel marketing; it supports text messaging and voice calls via third-party apps, thus offering greater customer engagement flexibility.
monday is more than a CRM; it’s a much broader platform designed to improve business operations and streamline development projects. monday’s CRM is exceptionally flexible, seamlessly meshing with well-known platforms such as Mailchimp for email campaigns and Twilio for text-based outreach. The system offers customizable lead scoring that directs your sales team effectively from initial contact to deal finalization. If you want to run a better business or you have growth in mind, monday is an excellent choice.
Every business is different and needs a CRM that suits its unique requirements. monday sales CRM is an excellent customer relationship management platform for SMBs because it makes running a business easier and can help deliver better sales and marketing results.
monday’s product offerings include monday sales CRM, monday work management (for managing projects and workflows) and monday dev (for development and product teams). These tools work well together. monday sales CRM is powerful and will easily meet the needs of small and midsize businesses.
Pipedrive is a very capable CRM designed primarily for business-to-business companies with complex sales processes. It works well when a product or service must be customized and adapted and when multiple decision-makers are involved in a purchase. Pipedrive also has a powerful built-in marketing platform and 150 integrations with third-party business apps, including Zoom, Microsoft Teams and QuickBooks.
Yes. Pipedrive has a third-party integration that allows its sales team functionality to work in the monday CRM platform.
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