Consumers who received unwanted texts from Kaiser Permanente after opting out, may qualify to claim up to $75 per message from a class action settlement.
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Individuals who received more than one text message from Kaiser Foundation Health Plan, doing business as Kaiser Permanente, between Jan. 21, 2021, and Aug. 20, 2025, after opting out, may be eligible to submit a claim for up to $75 per qualifying message from a class action settlement.
Kaiser Foundation Health Plan Inc., a health care services company based in Oakland, California, has agreed to pay up to $10.5 million to resolve allegations that it sent marketing text messages to individuals after they had opted out, potentially violating federal and Florida telemarketing laws. The settlement class includes approximately 72,327 individuals.
There are two specific classes included in the settlement. Class members may belong to one or both of the classes:
Pro rata cash payment: Class members can submit a claim to receive up to $75 per qualifying text message. Final amount per text message will be determined by the number of valid claims filed.
To receive a settlement payment, eligible individuals must submit a valid claim form by Feb. 12, 2026. Class members can file a claim online or download and print the PDF claim form to mail to the settlement administrator.
Settlement administrator’s mailing address: Kaiser TCPA and FTSA Settlement, Settlement Administrator, P.O. Box 6049, Portland, OR 97228-6049
Each class member may only submit one claim form, which will cover all qualifying text messages to any of their cellular numbers.
Approved claimants will receive a paper check, mailed to the address provided on the claim form.
The $10,500,000 settlement fund will include:
If the total amount of valid claims and approved fees and costs is less than $10.5 million, the remaining funds will be returned to Kaiser. Any funds from uncashed settlement checks will also be returned to Kaiser.
Payments will issued to class members with valid claims approximately 75 days after the court grants final approval of the settlement.
The class action lawsuit alleged that Kaiser Foundation Health Plan Inc. sent marketing text messages to individuals after they had opted out, in violation of the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA). Kaiser denies any wrongdoing, but agreed to settle to avoid the expense and uncertainty of continued litigation and a possible trial.
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