Globe Telecom has launched a new SMS Scam Shield feature on its GlobeOne app to protect users from a growing number of text-based phishing attacks, particularly those sent with spoofed Globe or GCash sender IDs.
Globe said the feature, currently available to Android users, is its latest effort to bolster customer security against increasingly sophisticated fraud tactics.
Spoofing and phishing scams disguise themselves as messages from trusted sources like Globe, GCash, or banks to trick users into clicking malicious links or revealing personal information. These scams have surged in recent years, especially those generated by rogue devices known as IMSI catchers that mimic cell towers.
“SMS Scam Shield is our way of giving customers more control and peace of mind,” Coco Domingo, Globe vice president of product experience, said in a statement.
“With this built-in protection, users are alerted via the GlobeOne app when they receive suspicious messages that may contain dangerous links or impersonate Globe-affiliated brands,” he said.
Once activated in the GlobeOne app, SMS Scam Shield scans messages locally on the user’s device, ensuring privacy. It alerts users with a push notification if a message is suspected of being a scam. The system also helps detect fake sender names like “GLOBE,” “GLOBEREWARD,” or “GCASH” and flags messages containing phishing links.
Over 34,000 GlobeOne users have enabled the feature to date. Since its launch, the system has already identified more than 13,000 phishing messages.
Globe subscribers can activate and use SMS Scam Shield for free within the GlobeOne app. Once permissions are granted, the app automatically begins protecting the user from fraudulent messages. Globe said it does not read or store SMS messages; the scam shield runs entirely on-device and only collects harmful links to strengthen the system’s defenses.
“Security shouldn’t be an afterthought, it should be seamless,” Domingo said.
“This is just the beginning of more proactive tools we’re building into our digital services,” he said.

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