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Jacob Langston, Digital Journalist
Published:
Jacob Langston, Digital Journalist
ORLANDO, Fla. – An Orlando woman is suing a well known cookie company after saying the company continued to send her promotional text messages after she opted out of receiving them, according to the lawsuit records.
The lawsuit, brought by Ashley Jimenez and “all others similarly situated,” alleges that Crumbl Franchising LLC “does not honor consumer requests to opt-out of text message solicitations” after the company sent at least two texts after the woman opted out.
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The class action lawsuit states that Jimenez asked Crumbl to stop contacting her on Nov.7, 2024 but the company continued to send her text messages on Nov. 15 and Dec. 4 of the same year.
According to the suit, the company’s texts caused Jimenez and others “harm, including statutory damages, inconvenience, invasion of privacy, aggravation, annoyance, and violation of their statutory privacy rights.”
The lawsuit asks for a jury trial.
To read the full lawsuit document, see below:
Crumble lawsuit by Jacob Langston on Scribd
Copyright 2025 by WKMG ClickOrlando – All rights reserved.
Jacob joined ClickOrlando.com in 2022. He spent 19 years at the Orlando Sentinel, mostly as a photojournalist and video journalist, before joining Spectrum News 13 as a web editor and digital journalist in 2021.
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Orlando woman suing Crumbl, says cookie company kept sending promo texts after she opted out – WKMG
